I received an email through the feedback console on kylo.tv/help describing an issue where the user was presented with the “MSVCR100.dll not found” error every time they attempted to launch Kylo after upgrading to 1.1.0. Unfortunately, there wasn’t a complete email address in the post, so I can’t respond. So file this under missed connections…
This is a fairly big issue and I’d like to make sure there aren’t other users running into the same thing. If you encounter the missing MSVCR100.dll error message on launching Kylo, please respond to this thread.
MSVCR100.dll is installed as part of the Visual C++ runtime redistributable. The latest Kylo installer runs this process silently, so you don’t see the package being installed. The error regarding MSVCR100.dll missing means that this process must have failed for some reason… which is not a situation that I’d expect.
To try to fix it on your own, you can download the 2010 Visual C++ redistributable from Microsoft here: http://www.microsoft.com/en-us/download/details.aspx?id=5555
Install it and see if you run into any issues. Hopefully that will fix the error message.
But hopefully this is an extremely isolated incident